QUALITY & AFTER-SALE SERVICE GUARANTEE STATEMENTTo ensure a friendly and mutual-beneficial cooperation with clients and offer more competitive advantage for obtaining widely praise on the market,LEDVITA guarantees the related products are listed as following:
Products variety: All products 2-5years warranty,due to multi-items we have,we shall sign the Guarantee agreement before the cooperation for specific items customer would order.
1. Supply Conditions: A. Products are supplied in accordance with orders; B. Inspection report, product specification, packing list and shipping invoice are enclosed; C. Inspection report with final inspection results is required within one week after the receipt by customers.
2. Precautions: A. Please follow the product specification during usage; B. Please ensure a stable current and voltage as specified in the instruction; C. Please ensure excellent heat releasing.
3. After-services and guarantees: A. The quality guarantee is for 3-5 years while long-life repair is always available. B. Within the quality guarantee period, the fails caused by quality of products themselves, free products change and refund are available. Freight cost will be paid by us also. C. After the quality guarantee period, if there still has problems, we provide maintenance services, but corresponding material and manual labor fee will be charged from clients. D. The normal luminous decay is under 3% in 1000H and under 8% at one year.